Your Privacy is our priority
We protect your information with the highest level of care.
Privacy Builds Trust More Than Just a Policy
At Raj Travels, your privacy is our priority. Our policy isn’t just about compliance—it’s a reflection of our commitment to trust, transparency and respect for every traveler. We protect your personal information and clearly explain how it’s used, ensuring you feel safe and confident when booking with us. In a world where data moves fast, we choose to lead with integrity—because while trust takes time to build, it can be lost in an instant.
Privacy Policy
1. Information We Collect
We collect the following types of information:
Personal Information:
- Full name
- Passport details
- Contact details (email, phone, address)
- Nationality and date of birth
- Payment information
- Travel preferences
- Emergency contact
- Health or mobility needs (if shared)
Non-Personal Information:
- IP address
- Browser type and device information
- Website usage data
- Location data (if enabled)
2. How We Collect Information
We collect your information when:
- You fill out booking or inquiry forms
- You contact us directly
- You use our website or mobile platforms
- You interact with our travel partners (e.g., airlines, hotels)
3. How We Use Your Information
We use your information to:
- Process and manage your travel bookings
- Assist with visa applications and travel documentation
- Communicate with you regarding your itinerary
- Provide customer support
- Improve our services and travel offerings
- Ensure safety, legal and regulatory compliance
- Send relevant updates and promotional materials (with your consent)
4. Sharing Your Information
We may share your data with:
- Government authorities and embassies (where required)
- Airlines, hotels and ground transportation providers
- Visa and documentation agencies
- Payment processors and financial institutions
- Trusted technology and IT service providers
We do not sell or rent your personal data.
5. Data Security
We implement strict security measures, including:
- Encryption of sensitive data
- Secure servers and protected databases
- Restricted access limited to authorized personnel
While we do our best to protect your data, no system is completely secure. Always keep your login credentials private.
6. Data Retention
We retain your data only as long as necessary to:
- Deliver your travel services
- Fulfill legal and regulatory obligations
- Maintain internal records and audits
Typically, booking-related information is retained for up to 7 years.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or deletion
- Withdraw consent
- Object to certain uses of your data
- File a complaint with a data protection authority
8. Cookies and Tracking
We use cookies to:
- Enhance your browsing experience
- Understand website usage and improve performance
- Deliver personalized content
You can manage or disable cookies via your browser settings.
9. International Data Transfers
By using our services, you agree that your information may be processed in countries outside your own, including those with different data protection laws.
10. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors without verified parental consent.
11. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies independently.
12. Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted here with the updated “Last Updated” date. We encourage you to check this page regularly.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Raj Travels
Email: info@rajtravels.com
Phone: +92 332 4878243
Address: 220 High Street, London, E15 2JA, United Kingdom